Terms and Conditions of Sale

Detailed Description of Good and / or Services
Ukuva iAfrica Foods is a business in the Food processing industry that markets Ukuva iAfrica branded foods.

Delivery policy
Subject to availability and receipt of payment, requests will be processed within 5 working days and delivery confirmed by way of shipping waybill #

Return and Refunds Policy
The provision of goods and services by Ukuva iAfrica Foods is subject to availability. In cases of unavailability, Ukuva iAfrica Foods will refund the client in full within 30 days. Cancellation of orders by the client will attract a CANCELLATION FEE totaling 15% of the invoice value as an administration fee.

Customer Privacy Policy
Ukuva iAfrica Foods shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA).

Payment Options Accepted
Payment may be made via Visa or Master Card or by bank (EFT) transfer into the Ukuva iAfrica Foods bank account, the details of which will be provided on request.

Credit Card Acquiring and Security
Credit card transactions will be acquired for Ukuva iAfrica Foods by Allied Wallet who are the approved payment gateway for Visa and Master Card. credit cards Users may go to http://www.alliedwallet.com to view their security certificate and security policy.

Customer Details Separate from Card Details
Customer details will be stored by Ukuva iAfrica Foods separately from card details which are entered by the client on Allied Wallets secure site. For more detail on Allied Wallet refer to http://www.alliedwallet.com

Merchant Outlet Country and Transaction Currency
The merchant outlet country at the time of presenting payment options to the cardholder is the United States of America. Transaction Currency is $US

Ukuva iAfrica Foods takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer services and support, dispute resolution and delivery of goods.

Commitment to Data Security

Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

Distribution of Information

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

Country of Domicile
This website is governed by the laws of South Africa and Ukuva iAfrica Foods chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, 6, Roodehek Street, Gardens, Cape Town, South Africa.

Ukuva iAfrica Foods may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company Information
This website is run by … … Ukuva iAfrica Foods based in South Africa trading as Ukuva iAfrica and with registration number CK 1997/ 29632/23 represented by Nigel Wood.

Export Restriction
The offering on this website is available to USA clients only.

Ukuva iAfrica Foods contact details
Telephonic Support: South Africa +27834407843 | Email Support: Ukuva@netactive.co.za


Thank you for visiting our web site. This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used. Note, the privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites.

Collection of Information

We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.

Cookie/Tracking Technology

The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.